AI Receptionist and Virtuele Receptioniste for Dutch Businesses

Small business

AI receptionist for Dutch small businesses

The garage in Zwolle had two mechanics, one phone on the workshop wall, and an APK season in which that phone rang most while both of them were under a car. The AI receptionist answers it now, finds the customer by number plate in the garage's planning system, offers the APK or service slots that are actually free that week, books the one the customer picks and texts the confirmation, and rings them the day before to remind them to bring the key for the wheel locks. Customers who ring about a noise the car has started making are put through to whichever mechanic is not lying under something. The owner found out how many calls he had been missing when the first month of transcripts landed, and stopped reading at forty.

Logistics

Telefoonservice replaced by an AI telefoniste

A transport company near Venlo had been paying a telefoonservice to answer its overflow, and what it got back was a list of names and numbers by email at five, most of them drivers who had rung to say they were running late and had, by five, arrived. An antwoordservice takes a message. The AI telefoniste we built answers in the language the caller starts in, matches a customer to the open shipment and reads out the courier's last real update, logs a driver's delay against the right run so the planner sees it while it still matters, and puts the genuine problems through with the reference already filled in. The planner stopped answering the phone. The phone did not stop being answered.

Sales

AI bellen for dormant accounts

A wholesaler in Noord-Brabant knew exactly which of its eleven hundred accounts had not ordered in a year, and none of the reps had rung any of them, because the reps were busy with the ones who had. The AI outbound calling agent, written up as AI bellen on the wholesaler's own planning board, works that list in the afternoons. It asks whether they are still trading, what they buy now and from whom, whether the old contact is still there, and books the rep for the ones worth a visit. Half the list turned out to have moved, merged or closed, which was worth knowing before the next catalogue went to print.

How we work with Dutch businesses

Scoping is a call on CET, in English or Dutch, and the agent is built to the wording and the hours you sign off in the language your callers use. Data stays in the EU, every call is transcribed, and the agent writes back to whichever practice, planning or CRM system you already run, whether the people in your office call it an AI receptionist or a digitale assistent. If a person on the desk would serve you better at your volume, we say so before the build, not after.

Where else we work

The same agents answer phones and work call lists for businesses in Australia, Ireland, United Kingdom and United States.