A small business with a front desk usually has one person on it, and that person is also doing the invoicing, greeting whoever walks in and chasing the supplier who is late again. We build AI receptionists and chat agents that answer the calls and messages that person can't get to, book them into the system you already run, and hand back the conversations that need a human with the notes attached.
The phone at a five-person office rings hardest when nobody can pick it up, which is almost always first thing in the morning, over lunch and in the half hour before closing. Callers who can't get through in those windows don't wait on hold for long, and the ones who reach voicemail after six are usually ringing your competitors by nine the next morning. A second receptionist would cost a full salary to fix a problem that lasts about three hours a day.
Workflow
When the receptionist is already on a call, the second and third callers used to hear a ringtone until they gave up. They get an answer now, from an agent that books them in, takes their details or holds the message until the line is free.
Workflow
A customer with a leaking boiler at eight in the evening wants to know whether you can come and when, and the agent answers both, books the first slot you have tomorrow, and texts them the confirmation while they're still standing in the kitchen.
Workflow
Visitors who open the chat window on your pricing page get their question answered from your real price list, and the ones who are ready get a time in the calendar before they close the tab.
What we do
The agent answers calls, website chat and WhatsApp messages in your business name, deals with the questions your staff are tired of answering, and books appointments straight into the calendar or booking tool the team already uses. It writes each conversation into your CRM, tags who got in touch and why, and sends anything it shouldn't handle to the right person with a summary they can read in ten seconds. During busy spells it takes the overflow, and after hours it takes everything, so the team starts the morning with booked jobs on the calendar instead of a blinking voicemail light.
Most small businesses start with our Starter Agent, from $500, for one agent doing one job, and move to the Growth Agent System, from $2,000, once they want phone, chat and CRM follow-up working together. We connect the agent to tools such as HubSpot, GoHighLevel and Zapier and to the calendar your team already books from, and a focused agent usually goes live within two to four weeks.
Your staff decide what the agent may do. They approve its answers before launch, read every transcript afterwards, and change its instructions whenever prices, hours or services change.
If a part-time person, or a better voicemail and an online booking link, would fix your calls for less than an agent costs, we'll tell you on the free plan review before you spend anything.
How we work
Every build follows the same disciplined path, so you always know what happens next and where things stand.
We find where work enters, what breaks, and which systems have to stay in sync.
We implement the logic, AI, approvals, and integrations that remove the manual steps.
We test the edge cases, document the flow, and hand off a system your team can trust.
FAQ
Most small businesses use it alongside the person they already have. The agent picks up when your receptionist is already on a call, answers everything that comes in after closing, and deals with the questions staff answer twenty times a day, which leaves your receptionist free for the customers standing at the desk.
It works with the CRMs, calendars and booking tools small businesses already use, including HubSpot, GoHighLevel, Google Calendar and Outlook, and it can connect to most other tools through Zapier, Make or n8n.
A focused agent for one job usually goes live within two to four weeks, including a test period where your team listens to its calls and approves its answers before customers hear it.
The Starter Agent starts at $500 and the Growth Agent System at $2,000. Phone numbers, call minutes and AI usage are charged separately by the providers at their own rates, and your proposal lists every figure before you pay anything.
Next step
Share your stack and the bottleneck. We'll map the first automation worth building and how it rolls out.